TY  - BOOK
AU  - Crocker,Chester A.
AU  - Hampson,Fen Osler
AU  - Aall,Pamela R.
TI  - Taming intractable conflicts: mediation in the hardest cases 
SN  - 1929223560
U1  - 400 
PY  - 2004///
CY  - Washington, D.C.
PB  - United States Institute of Peace Press
KW  - Conflict management
KW  - Diplomatic negotiations in international disputes
ER  -