Crocker, Chester A. <br/><br/>
Taming intractable conflicts :  mediation in the hardest cases / 
Chester A. Crocker, Fen Osler Hampson, and Pamela Aall. 
 - Washington, D.C. :  United States Institute of Peace Press,  2004. 
 - xii, 240 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>1929223560 1929223552 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Diplomatic negotiations in international disputes.
<br/><br/><label>Dewey Class. No.: </label>400  / CRO